Mass Aklesta

MassAklesta.com does not carry or sell replacement parts. Please contact the original product manufacturer for assistance. To locate the manufacturer’s contact information, please reference your product manual. 

Some products are eligible for Free Shipping on MassAklesta.com. The Free Shipping does not also apply to other non-eligible items in your cart. See the items currently available for Free Shipping.

Please allow 5-7 business days to process your order (up to 10 days for products shipping from international sources) due to additional precautions our fulfillment center is taking to keep themselves, and you, safe. management, and specialized support to ensure your success. From inception to completion, our priority is making your experience seamless and satisfactory.

Depending on the distance and your country, we use different ways and different posts

The site states which products can be sent to which countries.

It can take up to 10 business days from the date an order ships for the order to arrive. Products shipping from an international source can take up to 1-4 weeks

It is described in the product return policies section

Product return policies are described on site

To return the goods, you must have contacted and confirmed with the support email. After that, the return route will be explained to you
We will keep the customer satisfied as much as possible

All returns are processed within 10-15 business days from the date received in our facility. Customers will receive an email notification with their refund details as soon as the credit is processed.

We do not offer exchanges.

We do not offer store credit.

Orders are placed online by adding a product to your cart and following the checkout process.

An ‘Order Confirmation’ email is sent to the email address provided by the customer at checkout.

Unfortunately we cannot cancel orders after they are placed. Please wait to receive your item and then proceed to our returns page.

Usually all ports are accepted, see payment page

All orders are charged at the time the order is placed.

For warranty related questions on previously purchased products, please contact the original manufacturer for assistance. To locate the manufacturers contact information, please reference your product manual. MassAklesta does not manufacture any products.

If you are not satisfied with your product, or believe you received a non-conforming product, you have 5 days from the date your order was delivered to return your product to us – if the product was purchased at MassAklesta.com.

We do not carry or sell replacement parts at MassAklesta.com. You will have to contact the original product manufacturer for assistance. To locate the manufacturers contact information, please reference your product manual.

No. You would have to contact the original product manufacturer for assistance. To locate the manufacturers contact information, please reference your product manual.

We have no responsibility for buying from others with our brand

Please refer to the manufacture instructions on the warranty card provided with your purchased product.

Refer to the instructions in the manual
We support the customer, please test your product as soon as you buy, so that if there is a problem, inform the site support before 5 days.

Shipping costs may not include the “Remote fee” and “Additional fee.” The remote fee applies to areas that are harder to access, and additional fees may include customs duties or local taxes. Therefore, when finalizing your purchase, please keep in mind that there may be extra costs not accounted for in the initial price.

 If a product is out of stock in the local warehouse, it may be shipped from another country’s warehouse. This could lead to an increased delivery time. We always strive to provide more accurate delivery time information on the product page. If you have any questions before purchasing, please feel free to contact our support team at admin@massaklesta.com.

 Yes, after selecting the product and determining which warehouse it will be shipped from, delivery time information will be displayed on the checkout page. Additionally, you can contact our support team for more details if needed at admin@massaklesta.com.

Shipping costs may vary depending on the warehouse location and the delivery destination. We will display all costs before you confirm your order so you can make an informed decision. If you have questions before purchasing, feel free to email our support team at admin@massaklesta.com.

On the product page, we display the stock status. If a product is not available in the local warehouse, we will inform you that the product will be shipped from another warehouse, which may take longer. If you have any questions, you can contact our support team at admin@massaklesta.com.

The price of similar products may vary due to differences in build quality, brand reputation, features, and additional functionalities. Each brand has its own specific standards and production methods, which can impact the final price.

 Not always. A higher price may indicate better quality, but some brands set higher prices based on their name and reputation. We recommend checking the features and user reviews to choose the best option for yourself.

To make a better choice, first identify your needs and priorities. Then, compare the technical specifications, features, and customer reviews for each product. You can also contact our experts for more guidance.

In many cases, lower-priced products still offer acceptable quality. However, it’s always important to read customer reviews and ratings to understand the actual performance of the product.

Yes, you can compare similar products using the comparison feature on our website. This allows you to see the differences and features of each product and make a better decision.